JIRA Developer

Responsibilities:

Build jira program management dashboard and tracking based on data points provided by customer and HCL. Customer to sign off on final visual
Develop visual dashboard for tracking of large program. Jira development experience a must.
Configure, manage, and enhance Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins.
Create custom workflows, security schemes, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance.
Create JIRA projects, queries, and reports.
Responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
Setting up monitoring and log rotation
Interacting with Project Managers, Managers, Developers, Security Engineers and other Administrators
Create and maintain technical documentation and user-guides
Understand system architecture of upstream and downstream impacts when implementing solutions
Must be Customer Service driven mindset with strong relationship building skills

Technical Skills/Knowledge:

Build jira program management dashboard and tracking based on data points provided by customer and HCL. Customer to sign off on final visual
Experience supporting the tools on the front-end. (Competence)
For Jira, this will include a robust understanding of
The various schemes used to configure the user’s projects.
General standardized setups of projects
User administration.